Delaware · DE

ESA letter Delaware: evaluation by a Delaware-licensed clinician, and when a pet deposit is legal

Yes. Delaware has no ESA statute; your request rests on the accommodation duty in the state Fair Housing Act (6 Del. C. § 4603A(a)(2)). No waiting period applies. A landlord may take a refundable pet deposit of up to one month's rent unless waived, never a non-refundable fee (25 Del. C. §§ 5514(i), 5311). If a clinician licensed in Delaware finds you qualify, the signed PDF usually arrives within 24 to 48 hours. The price is $99.

1month's rent

ceiling on a pet deposit, which sits on top of the security deposit and is refundable like it

25 Del. C. § 5514(i)(1)–(3)
20days

for the landlord to return a deposit or send an itemised damage list; a late refund can cost double

25 Del. C. § 5514(e)–(g)
4units or fewer

in a building where the owner lives: the only small-landlord exemption from the accommodation duty

6 Del. C. § 4607(e)
1year

to file with the Division of Human and Civil Rights, counted from the act or from when you found out

6 Del. C. § 4610(a)(1)

Delaware, with the capital marked

Delaware at a glance

The 7 things a renter in Delaware needs to know.

Each answer is one line, with the section of Delaware law it comes from. The detail is further down the page.

  1. 01

    Does Delaware have its own emotional support animal law?

    No. No statute here defines an emotional support animal or says what an ESA letter must contain. A housing request is a disability accommodation under the state Fair Housing Act (6 Del. C. § 4603A(a)(2)). That clause bars refusing reasonable changes to rules, policies, practices or services you may need to use and enjoy a home. The landlord-tenant code does use the term "support animal", but only for one "individually trained to do work or perform tasks" (25 Del. C. § 5141(38)). An untrained ESA falls outside that definition and relies on the accommodation clause alone. No statute sets breed, size or weight limits for one either.

    6 Del. C. § 4603A(a)(2); 25 Del. C. § 5141(38)
  2. 02

    Can my landlord charge a pet deposit for my ESA?

    Yes, unless it agrees to waive it. A landlord may require a pet deposit of up to one month's rent, and the only exemption is for a trained support animal (25 Del. C. § 5514(i)(2)–(3); § 5141(38)). An untrained ESA does not meet that test. So put a waiver request into your accommodation letter; nothing in state law promises one. A one-off pet fee is another matter: no tenant may be charged a non-refundable fee as a condition of occupancy (25 Del. C. § 5311).

    25 Del. C. §§ 5514(i), 5311
  3. 03

    Is there a 30-day wait or a second session before the letter?

    No. No rule in the state sets a relationship length, a waiting period, a session count or an expiry date for an ESA letter. The telehealth chapter says a provider-patient relationship "may be established either in-person or through telehealth" (24 Del. C. § 6003(a)). That visit must include an identity and location check, informed consent and a diagnosis by accepted methods (24 Del. C. § 6003(a)). It also requires "A written visit summary provided to the patient" (24 Del. C. § 6003(a)(7)). Any site telling you to wait 30 days for a second call is borrowing a rule from elsewhere.

    24 Del. C. § 6003(a)
  4. 04

    Who can evaluate me for a Delaware letter by telehealth?

    Care counts as delivered where the patient sits, so the clinician needs authority to practise here (24 Del. C. § 6001). That means a Delaware licence held by a clinical social worker, professional counsellor of mental health, marriage and family therapist, psychologist, physician or APRN. A psychologist may also practise under PSYPACT with a current E.Passport (24 Del. C. ch. 35A). An out-of-state telehealth registration exists, but it is closed to anyone licensed in a state that shares a licensing compact with Delaware (24 Del. C. § 6002(c)). A licence from a neighbouring state is not enough on its own.

    24 Del. C. §§ 6001, 6002(c); 24 Del. C. ch. 35A
  5. 05

    Does a small landlord have to follow these rules?

    Usually, yes. The one small-landlord exemption covers a building with living quarters for no more than four families, where the owner lives in one of them (6 Del. C. § 4607(e)). Federal law also exempts an owner renting out up to three single-family houses (42 U.S.C. § 3603(b)(1)), but the state chapter has no such carve-out. So a house rented by its individual owner is covered here even where federal law would leave it out.

    6 Del. C. § 4607(e)
  6. 06

    Can my landlord ask what my diagnosis is?

    No. It is discrimination to ask whether an applicant has a disability, or "to make inquiry as to the nature or severity of a disability" (6 Del. C. § 4603A(a)(4)). Four narrow questions survive, and only if put to every applicant, such as whether you can meet the tenancy's terms. The Division's own guidance says a request may be backed by a health professional who confirms the disability and explains the "nexus" to the request. Your letter therefore states the disability and the need, never the diagnosis.

    6 Del. C. § 4603A(a)(4); Division guidance, 25 Aug 2026
  7. 07

    Where do I complain, and how long do I have?

    File with the Delaware Division of Human and Civil Rights within one year (6 Del. C. § 4610(a)(1)). The year runs from the act, or from when you discovered it or should have. Filing is free, a lawyer is optional, and the toll-free line is (877) 544-8626. You can also sue in Superior Court within two years, with or without a Division complaint (6 Del. C. § 4613(a)(1)–(2)). That clock pauses while a Division case is open. Actual and punitive damages are available in that court (6 Del. C. § 4613(c)(1)).

    6 Del. C. §§ 4610(a)(1), 4613

Delaware law

Delaware has no ESA statute; the accommodation clause in 6 Del. C. § 4603A(a)(2) carries your request

No statute in this state is written for emotional support animals. The Fair Housing Act itself has no animal provision (6 Del. C. ch. 46). Your request rests on its general accommodation clause instead. Refusing reasonable accommodations in rules, policies, practices or services counts as disability discrimination (6 Del. C. § 4603A(a)(2)). The test is whether the change may be necessary for equal use and enjoyment of a dwelling. That clause sets no training test. Your landlord must consider a request to keep your ESA despite a no-pets rule. A refusal needs a lawful ground, such as a direct threat to others' health or safety or substantial damage to their property (6 Del. C. § 4603A(f)). Questions about the nature or severity of your disability are off limits (6 Del. C. § 4603A(a)(4)). The only small-landlord exemption is an owner-occupied building for four or fewer families (6 Del. C. § 4607(e)). Single rented houses are covered. The landlord-tenant code's one animal rule, a deposit exemption, helps trained animals only (25 Del. C. § 5514(i)(3)). Complaints go to the Division of Human and Civil Rights within one year of the act or its discovery (6 Del. C. § 4610(a)(1)). Superior Court takes suits within two years (6 Del. C. § 4613(a)(1)).

Source: 6 Del. C. § 4603A(a)(2) (Delaware Fair Housing Act, 6 Del. C. ch. 46; unchanged since enactment). This is general information, not legal advice.

ComplaintsDelaware Division of Human and Civil Rights · (877) 544-8626 · one year from the act or its discovery (6 Del. C. § 4610(a)(1)); Superior Court within two years (6 Del. C. § 4613(a)(1))PenaltyNo Delaware statute penalises misrepresenting an emotional support animal or a service animal (6 Del. C. chs. 45–46); SB 219 of 2024, which proposed a 500-dollar civil penalty, died in Senate committee.

The federal Fair Housing Act still recognises the accommodation, and you can still enforce it in court. Since May 2026, HUD itself has stopped pursuing complaints about untrained emotional support animals, so in practice your protection comes from Delaware law and the Delaware Division of Human and Civil Rights.

“a landlord shall not charge to a tenant any nonrefundable fee as a condition for occupancy of the rental unit”

25 Del. C. § 5311

Federal vs Delaware

Where the federal Fair Housing Act stops and Delaware law takes over.

TopicFederal (Fair Housing Act)Delaware
Fees and depositsNothing about fees appears in 42 U.S.C. § 3604(f)(3)(B) or 24 C.F.R. § 100.204. HUD withdrew its no-fee guidance with effect from 17 September 2025, so any waiver is a request.A refundable pet deposit of up to one month's rent is lawful; the exemption reaches only a trained support animal (25 Del. C. § 5514(i)(2)–(3); § 5141(38)). Ask for an ESA waiver as an accommodation. Non-refundable fees as a condition of occupancy are barred for every tenant (25 Del. C. § 5311).
DocumentationThe change must be necessary because of a disability (42 U.S.C. § 3604(f)(3)(B)). No statute fixes a letter format.No documentation statute. Division guidance expects support from a health professional showing the disability and its nexus to the request, unless the disability is apparent. Landlords may not probe its nature or severity (6 Del. C. § 4603A(a)(4)).
TimingNo federal waiting period for the evaluation and no federal deadline for the landlord's reply.No waiting period, 30-day rule or session count; one live telehealth visit that meets 24 Del. C. § 6003(a) can begin the relationship. No statute sets a reply deadline, but Division guidance warns that unreasonable delay without an interactive process may be illegal.
Who may writeFederal law names no profession and sets no licence rule.No ESA-writer statute. Telehealth into the state needs a Delaware licence, or PSYPACT authority for psychologists. The out-of-state registration is closed to clinicians licensed in states that share a compact with Delaware (24 Del. C. §§ 6002(c), 6005(b)).
ExemptionsAn owner-occupied building of up to four units, and single-family homes rented by an owner of no more than three (42 U.S.C. § 3603(b)).Only the owner-occupied building for four or fewer families. A single rented house is covered (6 Del. C. § 4607(e)).
Where to fileHUD, which since May 2026 finds cause only where the animal is trained, or a federal court.The Division of Human and Civil Rights, a HUD partner agency, or Superior Court with or without a Division complaint (6 Del. C. §§ 4610, 4613(a)(2)).
DeadlineOne year to complain to HUD (42 U.S.C. § 3610); two years to sue (42 U.S.C. § 3613(a)(1)(A)).One year from the act or its discovery to the Division (6 Del. C. § 4610(a)(1)). Two years to Superior Court, also with a discovery rule, paused while a Division case runs (6 Del. C. § 4613(a)(1)).

Swipe sideways to see the whole table.

Your timeline in Delaware

What actually happens, and when.

One live visit can lawfully begin the clinical relationship here, so no calendar gap sits between screening and letter (24 Del. C. § 6003(a)). Screening costs nothing and takes no card details. Payment happens at checkout, ahead of the consultation, and a clinician may still find that you do not qualify.

Step 1

Start with the free screening; no card is asked for. You describe your home, your animal and how it helps you. We also confirm you will be in the state for the call, because the clinician must verify your location and identity (24 Del. C. § 6003(a)(1)).

Step 2

After checkout, a live consultation with a clinician licensed in Delaware. It runs by video, with phone as the fallback if you lack the broadband or equipment for video (24 Del. C. § 6001). The clinician shares their credentials, takes your consent and assesses you with accepted methods such as a history and a mental status examination (24 Del. C. § 6003(a)). The question is whether you have a disability and a disability-related need for the animal. Some people do not qualify.

Step 3

If you qualify, the signed PDF usually arrives within 24 to 48 hours of the consultation. It shows the clinician's licence type and number and the evaluation date. It states a disability and a disability-related need for your animal without naming a diagnosis, which fits the inquiry ban in 6 Del. C. § 4603A(a)(4). If you do not qualify, ask for a full refund within 7 days.

Housing

What your Delaware landlord may and may not do.

Under the federal Fair Housing Act (42 U.S.C. § 3604(f)(3)(B)) and Delaware's own fair-housing law, a housing provider must consider a reasonable-accommodation request for an assistance animal, including where pets are prohibited. Each line below carries the section it comes from.

Illustration of a renter handing a letter to a landlord at the door of a Delaware home, a small dog at their feet

What they may do

Your landlord may

  • Expect documentation from a health professional, or another person able to confirm it, showing a disability and its link to the request, unless the disability is apparent. Division guidance, 25 Aug 2026; 6 Del. C. § 4603A(a)(2)
  • Refuse where your tenancy would directly threaten others' health or safety, or cause substantial physical damage to others' property. 6 Del. C. § 4603A(f)
  • Take a refundable pet deposit of up to one month's rent for an untrained animal, unless it agrees to waive it. 25 Del. C. § 5514(i)(2)–(3); § 5141(38)
  • Deduct damage your animal causes from the pet deposit first, provided an itemised list follows within 20 days of the tenancy ending. 25 Del. C. § 5514(e)–(f), (i)(1)
  • Decline a request that is not reasonable on its own facts; the Commission dismissed a 2023 accommodation charge on that basis. Division ex rel. Knight v. Hope Recovery Center (2023)

What they may not do

Your landlord may not

  • Refuse a reasonable change to its rules, policies, practices or services that you may need to use and enjoy your home. 6 Del. C. § 4603A(a)(2)
  • Ask whether you have a disability, what kind it is or how severe, outside the four questions it puts to every applicant. 6 Del. C. § 4603A(a)(4)
  • Charge you, or any tenant, a one-off non-refundable pet fee or admin fee as a condition of moving in or staying. 25 Del. C. § 5311
  • Hold a pet deposit above one month's rent, or keep it past 20 days without an itemised list. The penalty is double the sum wrongly withheld. 25 Del. C. § 5514(e), (g)(1), (i)(2)
  • Start an eviction, raise the rent or cut services because you pursued a legal right; within 90 days the law presumes retaliation. 25 Del. C. § 5516(b)(4), (c)

Illustrative exchange

What a lawful conversation looks like.

Most refusals are not a flat no. They are a question the housing provider is not allowed to ask, or a fee they are not allowed to charge. Here is the shape of a typical exchange in Delaware, with the rule beside each reply.

A made-up exchange to show the rules, not a real tenant or landlord.

Pet fees and deposits

No Delaware law bars a pet deposit for an untrained emotional support animal; the statute says plainly that "A landlord may require a pet deposit" (25 Del. C. § 5514(i)(1)). Its only exemption is for a "duly certified and trained support animal" (25 Del. C. § 5514(i)(3)). "Support animal" there means one "individually trained to do work or perform tasks" (25 Del. C. § 5141(38)), and the state runs no certification scheme for ESAs. So ask for the deposit to be waived as part of your accommodation request (6 Del. C. § 4603A(a)(2)). No statute, ruling or Division guidance says a landlord must grant that waiver, and HUD withdrew its no-fee guidance effective 17 September 2025. If a pet deposit is taken, it may not exceed one month's rent, whatever the lease length (25 Del. C. § 5514(i)(2)). It is additional to the security deposit and held in escrow (25 Del. C. § 5514(b), (i)(1), (i)(3)). It must come back, or be itemised, within 20 days after the lease ends, and money wrongly kept can cost the landlord double (25 Del. C. § 5514(e)–(g)). Separately, every tenant is protected by § 5311: no landlord may charge "any nonrefundable fee as a condition for occupancy" (25 Del. C. § 5311). That rules out a one-off pet fee or an ESA processing fee. Optional fees for real services, such as a pool, are the stated exception. No statute addresses monthly pet rent, and whether § 5311 reaches it is untested (25 Del. C. § 5501(a)). The general security-deposit cap is one month's rent for a lease of a year or more (25 Del. C. § 5514(a)(2)). The same cap reaches a month-to-month tenancy once it has lasted a year (25 Del. C. § 5514(a)(3)). Shorter agreements have no cap, and furnished units are exempt (25 Del. C. § 5514(a)).

Small landlords

The state exemption is narrower than the federal one. The accommodation duty skips one kind of building: living quarters for no more than four families living independently (6 Del. C. § 4607(e)). Even then, the owner must actually live in one of those units. That is the chapter's only disability exemption. No carve-out exists for an owner renting out up to three single-family houses, the second federal exemption (42 U.S.C. § 3603(b)(1)). A single house, a condo or a duplex whose owner lives elsewhere is therefore covered. Religious organisations and private clubs have narrow exemptions unrelated to disability (6 Del. C. § 4607(a)–(b)). The Division's Fair Housing Information Center adds that the advertising ban still reaches otherwise exempt owner-occupied and single-family housing. A landlord who cites a three-house exemption is quoting federal law (42 U.S.C. § 3603(b)(1)), which this state did not copy.

If your landlord says no

Delaware Division of Human and Civil Rights

Phone: (877) 544-8626 · File a complaint

Deadline: File within one year of the act, or of the day you discovered it or reasonably should have (6 Del. C. § 4610(a)(1)). The complaint must be in writing and verified under oath or affirmation (6 Del. C. § 4610(a)(1), (d)). The Division's complaint page links an online housing form, and its FAQ says filing costs nothing. County lines: New Castle (302) 577-5050, Kent (302) 739-4567, Sussex (302) 856-5331. An investigator is assigned, and the Division aims to decide reasonable cause within 100 days (6 Del. C. § 4610(f)(1)).

Court: You can sue in Superior Court within two years of the act or its discovery, whether or not you filed with the Division (6 Del. C. § 4613(a)(1)–(2)). Time while a Division case is pending does not count (6 Del. C. § 4613(a)(1)). The court may award actual and punitive damages and, at its discretion, attorney fees and costs (6 Del. C. § 4613(c)). The court route closes once you consent to a conciliation agreement, except to enforce it, or once a Commission hearing on your charge begins (6 Del. C. § 4613(a)(2)–(3)). Once a charge is issued, any party may elect a civil action instead of a Commission hearing (6 Del. C. § 4612(a)). A federal suit stays open for two years (42 U.S.C. § 3613(a)(1)(A)).

Retaliation: Say you pursue a legal right arising from your tenancy. An eviction attempt, a rent rise or a cut in services within the next 90 days is then presumed retaliatory (25 Del. C. § 5516(b)(4), (c)). You may recover three months' rent or treble damages, whichever is greater (25 Del. C. § 5516(e)). Interference with fair-housing rights is separately unlawful (6 Del. C. § 4618).

The Division is a HUD Fair Housing Assistance Program agency, though HUD's list still shows it under its old name, the Division of Human Relations. No city or county in the state has its own agency on that list, so there is no second local layer. The Division has published nothing on untrained animals either way, so no outcome is promised. Where a landlord refuses to rent to you because of a disability, 25 Del. C. § 5116(c) also allows damages, including substitute-housing costs. Whether it covers a refused accommodation is untested.

Illustration of a signed letter on letterhead with an envelope, a pen, a key and a calendar

Your envelope, item by item

  • A short written request
  • The clinician's letter
  • What to keep back
  • What to expect back

Keep a dated copy of everything you send.

What to send your landlord

The request, the letter, and what happens next.

  1. 1

    A short written request

    Ask in writing for an exception to the no-pets rule as a disability accommodation (6 Del. C. § 4603A(a)(2)). Name the animal and its species. In the same letter, ask the landlord to waive any pet deposit, and note that a non-refundable pet fee is barred for every tenant (25 Del. C. § 5311). The Division recommends written requests. Date yours and keep a copy.

  2. 2

    The clinician's letter

    Signed by a clinician licensed in Delaware, with the licence type and number and the date and mode of your live evaluation. It confirms a disability and a disability-related need for this animal, which matches the Division's "nexus" guidance. No statute dictates its wording or sets a validity period. A landlord can check the licence on the state's DELPROS look-up.

  3. 3

    What to keep back

    Medical records, the name of your condition, and any online registry card or vest. Landlords may not ask about the nature or severity of a disability (6 Del. C. § 4603A(a)(4)), so send only what supports the request. Never describe an ESA as a service animal; public-access rights belong to individually trained dogs (6 Del. C. § 4502(28)).

  4. 4

    What to expect back

    No statute gives the landlord a deadline to answer, so ask for a written reply by a named date. Division guidance warns that unreasonably delaying or denying a request without an interactive process may be illegal. A refusal, long silence or a non-refundable fee starts your one-year clock at the Division (6 Del. C. § 4610(a)(1)). Save any written refusal: the 30-day refund for a letter a landlord turns down requires it.

If your housing provider questions the letter, your clinician responds directly at no extra cost.

Delaware renters by city

The same rules from Wilmington to New Castle.

The rules do not change between these eight places, because the right comes from state law (6 Del. C. § 4603A(a)(2)). One statewide agency, the Division of Human and Civil Rights, enforces it. Renters in Wilmington, Newark, New Castle and Middletown can use the Division's New Castle County line, (302) 577-5050; its office is on North French Street in Wilmington. In Dover and Smyrna, the Kent County office on Silver Lake Boulevard answers on (302) 739-4567. Georgetown, Rehoboth Beach and the other Sussex towns are served from the Thurman Adams Jr. State Service Center in Georgetown, on (302) 856-5331. The toll-free number, (877) 544-8626, works from anywhere, and the one-year deadline is the same in every county (6 Del. C. § 4610(a)(1)). No local fair-housing agency appears on HUD's partner list, so there is no city layer to learn. A clinician licensed in Delaware consults by video, so the steps match from a Wilmington rowhouse to a beach rental. You get a free screening and one live consultation. If you qualify, a signed PDF usually arrives within 24 to 48 hours. Students in campus housing at the University of Delaware or Delaware State University send the same request through the school's disability office. One clarification: this page covers the State of Delaware, not Delaware County in Pennsylvania or Ohio.

  • Wilmington
  • Dover
  • Newark
  • Middletown
  • Smyrna
  • Georgetown
  • Rehoboth Beach
  • New Castle

Myths in Delaware

Three things you will read elsewhere that are not Delaware law.

Myth

SB 219 made it law: ESAs are protected by statute, deposits for them are banned, and faking one costs 500 dollars.

Fact

SB 219 was introduced on 29 February 2024, assigned to a Senate committee on that date and never acted on. It died when that General Assembly ended, and no successor was filed in 2025 or 2026. The fair-housing chapter still has no animal provision and ends at § 4620, so the proposed misrepresentation section does not exist (6 Del. C. ch. 46). The state has no ESA or service-animal misrepresentation penalty today.

Myth

Delaware landlords can never charge a pet deposit or pet fee for an emotional support animal.

Fact

Half wrong. A refundable pet deposit of up to one month's rent is lawful for an untrained ESA unless the landlord waives it as an accommodation (25 Del. C. § 5514(i)). The exemption covers only trained support animals (25 Del. C. § 5141(38)). The half that holds concerns fees. No tenant may be charged a non-refundable fee as a condition of occupancy, so a one-off pet fee is unlawful for everyone (25 Del. C. § 5311).

Myth

An online registration or certificate makes your ESA "duly certified", and the letter must be renewed every 12 months.

Fact

Neither is true. The state keeps no ESA registry and offers no certification, and the deposit wording concerns trained support animals, not paperwork (25 Del. C. § 5514(i)(3); § 5141(38)). A website badge gives a landlord nothing to rely on. No statute sets a validity or renewal period for an ESA letter either. Asking your clinician to refresh the letter when a lease renews is a choice, not a requirement.

Task-trained dogs are a different document. If your dog performs trained tasks for a psychiatric disability, read about the psychiatric service dog (PSD) letter online, written after a real consultation.

Same price in every state

ESA + PSD combination

$149 one time

Both letters from one course of care, including the consultations for each.

  • Everything in the housing letter
  • Psychiatric service dog letter included
  • Both consultations with a licensed clinician
  • One clinical record, two documents
Start free screening

PSD letter & consultation

$79 one time

For people who already have housing sorted and need psychiatric service dog documentation only.

  • Live consultation with a licensed clinician
  • Psychiatric service dog letter
  • Disability-related task documented
  • No housing letter included
Start free screening

Signed PDF within 24 to 48 hours of your consultation. Same-day evaluations are often available for early bookings. Read the guarantee and refund terms.

Why this letter holds up

Written to Delaware's rules, by a clinician a landlord can check.

Illustration of a renter on a video consultation with a clinician, a cat asleep on the desk
Every letter follows a live video or phone consultation with a clinician licensed in Delaware.
  • The clinician. A clinician licensed in Delaware evaluates you in a live video or phone consultation. Clinical review of this page: Darren Rafel, LCSW.
  • What the letter contains. Confirmation of a disability-related need for your animal, the animal it covers, and the clinician's licence type, number, jurisdiction and effective date, signed on letterhead. No diagnosis.
  • How a landlord verifies it. The licence number is checked against the state licensing board; if they ask us, the clinician confirms the letter is genuine without disclosing anything else.

The refund terms, in full

  • If you do not qualify. If the licensed clinician determines after your assessment that you do not meet the clinical criteria for an ESA or PSD letter, the assessment and letter fee is refunded in full. Requests must be made within 7 days of being notified that you did not qualify. The clinician's clinical determination is final.
  • If your housing provider refuses the letter. If your landlord, property manager or housing authority refuses to accept the letter, you get a full refund. Contact us within 30 days of receiving your letter with the written denial (or reasonable evidence of the refusal), your full name and the letter's issue date. We first apply complimentary landlord verification support and contact the housing provider on your behalf; if the refusal stands, the refund is issued.

Read the exact terms. Money-back guarantee: full refund if you do not qualify, and a full refund if your housing provider refuses the letter.

What clients say

★★★★★

I had a really positive experience from start to finish. The process was smooth, and I felt comfortable sharing everything without feeling rushed or judged. The questions were straightforward and easy to answer, and I really appreciated how respectful and understanding everyone was throughout the process. Having the opportunity to speak with a licensed professional afterward was also very helpful and added a lot of value to the experience. Overall, I’m very satisfied with the service

Hamza Khalid · Trustpilot, 2026-09

★★★★★

Great service!! 5 stars hands down!

Jen Khan · Trustpilot, 2026-09

Read all Pet Support Letter reviews on Trustpilot. We show our own reviews only, word for word.

What is on every Pet Support Letter: the items a housing provider can check.

Delaware FAQ

Delaware questions, answered from the statute.

Is ESA a disability?

No. An emotional support animal is an animal, not a condition. What matters is whether you, the person, have a disability. The fair-housing chapter borrows its definition of disability from 6 Del. C. § 4502(20). A diagnosis label alone does not settle the question. A clinician licensed in Delaware has to find an actual disability and a disability-related need for this particular animal, and some people do not qualify.

What qualifies for an ESA letter?

Two findings from a live evaluation: a disability under 6 Del. C. § 4502(20), and a need for the animal linked to it. The evaluator must hold a Delaware licence or, for psychologists, PSYPACT authority (24 Del. C. ch. 35A). A form on its own is not an evaluation, because the telehealth chapter requires a real provider-patient relationship first (24 Del. C. § 6003(a)). The evaluation costs $99, paid at checkout before the consultation.

Can a hotel turn you away if you have a service dog?

Not for a trained service dog. Places of public accommodation must admit service animals under the Equal Accommodations Law (6 Del. C. § 4504(a)(3)). A service animal there is a dog "individually trained to do work or perform tasks" (6 Del. C. § 4502(28)). An emotional support animal is outside that definition, so a hotel can lawfully say no to one. A psychiatric service dog letter does not create access either; the dog's training does.

How to spot a fake service dog?

For a renter, the more useful question is what the law recognises. The state has no offence for misrepresenting a service animal or an ESA; SB 219 would have created one and died in 2024. Public access belongs only to a dog individually trained for tasks (6 Del. C. § 4502(28)). A vest, an ID card or an online registration proves nothing. Calling an ESA a service dog has no legal footing, so describe your animal honestly.

Do landlords actually verify ESA letters?

Many do, and they may. Division guidance lets a landlord expect documentation from a health professional who can confirm the disability and the nexus, unless the disability is apparent. A landlord can check the clinician's licence on the DELPROS look-up and confirm the evaluation date. What it may not do is probe the nature or severity of your disability (6 Del. C. § 4603A(a)(4)). Verification support for your landlord is complimentary.

What are the laws regarding emotional support animals in Delaware?

There is no ESA statute. Housing requests rest on the accommodation clause of the Fair Housing Act (6 Del. C. § 4603A(a)(2)). That chapter also bans diagnosis questions (6 Del. C. § 4603A(a)(4)) and has one narrow small-landlord exemption (6 Del. C. § 4607(e)). The landlord-tenant code allows a refundable pet deposit but bans non-refundable fees (25 Del. C. §§ 5514(i), 5311). Public access is for trained dogs only (6 Del. C. § 4502(28)).

How much does an ESA letter cost in Delaware?

$99 for a housing letter, $149 together with a psychiatric service dog letter, or $79 for a PSD letter and consultation on its own. The consultation and landlord verification support are included, and the price is the same across every state.

Sources

Every legal statement on this page, and where it comes from.

  1. 6 Del. C. ch. 46, Delaware Fair Housing Act (§§ 4601(b), 4602, 4603A(a)(2), (a)(4), (f), 4607, 4610, 4612, 4613, 4618, 4620), official Delaware Code Online accessed 2026-11-07
  2. 6 Del. C. ch. 45, Equal Accommodations Law (§§ 4502(20), (28), 4504(a)(3): service animal is a dog individually trained to do work or perform tasks) accessed 2026-11-07
  3. 25 Del. C. ch. 51, subch. I (§ 5116: refusal to rent; damages incl. substitute housing) accessed 2026-11-07
  4. 25 Del. C. ch. 51, subch. II (§ 5141(38): "support animal" means an individually trained animal) accessed 2026-11-07
  5. 25 Del. C. ch. 53 (§ 5311: no non-refundable fee as a condition for occupancy; § 5310) accessed 2026-11-07
  6. 25 Del. C. ch. 55 (§ 5501(a); § 5514: security and pet deposits, one-month pet-deposit cap, 20-day return, double penalty; § 5516: retaliation) accessed 2026-11-07
  7. 24 Del. C. ch. 60, telehealth and telemedicine (§§ 6001, 6002(c), 6003(a), 6004(a)(3), 6005(b)) accessed 2026-11-07
  8. 24 Del. C. ch. 35A, Psychology Interjurisdictional Compact (PSYPACT) accessed 2026-11-07
  9. PSYPACT map (Delaware enacted 27 Jun 2019, effective 1 Jul 2020) accessed 2026-11-07
  10. Division of Professional Regulation, Mental Health Interstate Telehealth Registration (closed to clinicians licensed in a state that enacted a compact Delaware participates in) accessed 2026-11-07
  11. Division of Professional Regulation, Social Work Examiners Interstate Telehealth Registration (same compact exclusion) accessed 2026-11-07
  12. SB 219 (152nd General Assembly), bill page: final status Senate Banking, Business, Insurance & Technology, 29 Feb 2024 accessed 2026-11-07
  13. SB 219 (152nd General Assembly), bill text (proposed §§ 4514, 4621 and § 5514(i)(4); never enacted) accessed 2026-11-07
  14. Division of Human and Civil Rights, How to File a Complaint (one year; online housing form) accessed 2026-11-07
  15. Division of Human and Civil Rights, Contact (toll-free and county lines; Wilmington, Dover and Georgetown offices) accessed 2026-11-07
  16. Division of Human and Civil Rights, FAQs (no filing fee; lawyer optional; one year from the incident or its discovery) accessed 2026-11-07
  17. Division of Human and Civil Rights, Fair Housing Information Center (advertising ban reaches otherwise exempt housing) accessed 2026-11-07
  18. Division of Human and Civil Rights, Reasonable Accommodations & Modifications, guidance published 25 Aug 2026 (documentation and nexus; written requests; interactive process) accessed 2026-11-07
  19. Division ex rel. Knight v. Hope Recovery Center LLC, NC-H-2381-21 (Human and Civil Rights Commission, 31 Mar 2023) accessed 2026-11-07
  20. HUD list of Fair Housing Assistance Program agencies (Delaware listed as "Division of Human Relations"; no local agency) accessed 2026-11-07
  21. HUD FHEO enforcement memorandum, 22 May 2026 accessed 2026-11-07
  22. 42 U.S.C. § 3603 (Fair Housing Act exemptions, incl. § 3603(b)(1)); the accommodation clause follows at § 3604(f)(3)(B) accessed 2026-11-07
  23. 42 U.S.C. § 3610 (HUD complaint within one year); the private suit within two years is § 3613(a)(1)(A) accessed 2026-11-07

General information, not legal advice. Last reviewed 2026-11-07 by Darren Rafel, LCSW. Statutes change; we re-check each state page and record the date above.

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